How TAC.10 CAD and Mobile Improves Officer Response Time
In the times of an emergency, you should feel confident that the first responders and dispatchers in your community have the best technology available to serve you quickly, efficiently, and effectively.
Global Public Safety’s TAC.10’s CAD (computer-aided dispatch) solution provides dispatchers with real-time incident related information and an integrated communication link with field personnel resulting in improved accuracy and officer safety. In conjunction, TAC.10’s Mobile gives officers secure access to mission-critical information in real-time, improving officer and public safety.
When a 9-1-1 call comes in, dispatchers are often required to notify command staff when certain events occur. Global’s CAD’s call-for-service screen automatically populates with all the relevant personal and emergency information, eliminating data entry errors and converting precious minutes into quicker response time. In addition, TAC.10 CAD allows personnel and supervisors to access real-time call updates, and instantly notifies personnel via Text Message and/or E-mail when such an event is entered into the dispatch system.
TAC.10’s Mobile solution integrates with CAD to provide agency personnel with a quick and convenient mobile access to real-time data. Mobile Mapping offers a complete set of user-friendly mapping functions to assist officers in the field, identify map features and search for properties, such as street labeling, map scale control, address finding, aerial photography, and image display. Furthermore, Mobile is able to deliver the shortest route between the vehicle’s current position and the incident location where the unit is responding. The route is dynamically re-calculated in response to either a change of vehicle position or a reassignment of the incident improving officer response time.
Last month the Covington County Sheriff’s Office approved the purchase of an upgrade to their legacy computer-aided dispatch from Global Public Safety. The system will upgrade all the CAD software for Covington County’s emergency response agencies, delivering faster notifications for responders. An upgraded dispatch system at your agency can decrease response times and increase accuracy in information gathering during emergency calls.
Global Public Safety serves more than 1,000 sheriff’s agencies, correctional facilities, police departments, dispatch centers, fire departments, and security organizations nationwide. Global specializes in a powerful, integrated, interoperable suite of software tailored specifically for your agency, including Computer-Aided Dispatch, Mobile Field Reporting and Mapping, Jail (and Prison) Management Systems, Records Management Systems, Investigative Case Management, Fire and EMS, and more. For more information about Global Public Safety solutions, visit https://www.globalsoftwarecorp.com.